"PRINCESS" RING

At Isoria, we are committed to providing you with a smooth and enjoyable ordering experience, from the processing of your order to the delivery of your jewelry. Here is a detailed step-by-step overview of our delivery process, so you know what to expect.

Day 1 to 3: Order Processing

As soon as you place your order, our team gets to work right away. Within the first two days, we check every detail, including the items selected, shipping information, and payment method. This process usually takes a few hours, and you'll receive a confirmation email once your order has been validated.

Once your order is validated, we begin preparation. We gather the items, check their quality and carefully pack them to ensure maximum protection during transport. If you have ordered several items, we make sure that they are all grouped in a single package to facilitate delivery.

Day 4: Sending the Order

Once your order is ready, we ship it from our warehouse in France. You will receive an email with a tracking number so you can follow your package every step of the way. We work with reputable delivery services that guarantee fast and secure transport of your jewelry.

Day 5 to 8: In Transit

Your order is in transit, and you can track its progress using the tracking number we provided. This step can take between 3 to 4 days , depending on your location in France. Our delivery partners strive to deliver your jewelry directly to your door for maximum convenience.

Day 9: Delivery

As a general rule, you should receive your order within 7 to 9 business days after your order has been validated. Our delivery people strive to bring your package to you in the best possible conditions.

Delivery Delays

We understand that waiting for an order can be stressful. If for any reason your package is delayed, please do not hesitate to contact us. We are here to help! Delays may occur due to unforeseen weather conditions, periods of high demand, or logistical issues. In such cases, we are committed to keeping you informed and providing regular updates on the status of your delivery.

Contact Us

If you have any questions regarding your order or delivery time, please do not hesitate to contact us at jonathanfournier061@gmail.com . Our team will be happy to assist you and provide you with all the necessary information.

Thank you for your trust and for choosing Isoria for your jewelry. We look forward to delivering your order and seeing you enjoy our creations!

At Isoria, we firmly believe that our jewelry adds a touch of elegance and value to your life. Your satisfaction is at the heart of our mission, and we are fully committed to providing you with an exceptional shopping experience.

That's why we offer a 14-day money back guarantee on all our items. If for any reason you are not completely satisfied with your purchase, you can return your jewelry to us within 14 days of receiving your order. We will refund your order amount promptly, as we want you to be completely satisfied with your experience with Isoria.

Please note that refunds on our items apply to all products unless otherwise stated. Return fees may apply, and we recommend that you consult our Returns Policy for more details on how to do this.

We strive to ensure that your shopping experience is positive and enjoyable. If you have any questions or concerns regarding your order, please do not hesitate to contact us. Our team is here to assist you and ensure that you are completely satisfied with your purchase.

Thank you for trusting Isoria with your jewelry. We look forward to serving you!